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with complete services for business optimization.
IT Genetics’ teams of specialists combine technical expertise with a comprehensive knowledge of the market, thus being able to correctly identify, from the beginning, the needs of each partner.
Our consultants are specialized by business verticals and have in depth knowledge about the challenges of each industry.
We work together with our partners throughout the development process: from identifying the need, finding the solution, implementation, specialized training, result evaluation and long-term maintenance.
Stay competitive in a constantly changing market, by implementing a software solution to maximize performance.
Starting from the objectives established, IT Genetics solutions offer integrated analysis, design, development and implementation services to ensure the success of each project.
You can choose a predefined solution that can be implemented very quickly or a customized version that meets the particularities and requirements of your business.
Our consultants are certified by the manufacturers we work with and have extensive experience in implementing AIDC & POS solutions.
We are available 24/7 to help our clients solve any situation that could endanger or slow down their business processes.
We provide assistance and service right at your company’s headquarters, as our technicians are available to intervene all across Romania.
Achieve your business objectives using the equipment you need, without having to make a major investment, which might reduce profitability for your business.
Rent and use professional equipment for special projects, all state-of-the-art, from renowned manufacturers.
The rental application approval is processed quickly and the products are delivered, free of charge, to your place of business.
Specialized consulting
We work with you to go through the digitalization process as easily as possible. We help you decide on the solutions you need, taking into account the industry and your plans for growth.
Optimization plan
We use our know-how and extensive practical experience to find the optimal system for you. We assemble the hardware & software solutions and choose manufacturers based on your budget.
You have an account manager specialized in your business vertical and also knows your account history, the solution being used and you will be in direct contact in order to deal with any issue that might arise.
Qualified specialists
You will interact with certified consultants with extensive experience in developing AIDC & POS solutions, well-known in the field for their proactivity and level of expertise.
We are right there with you by phone and online 24/7 and we travel wherever and whenever you need technical support to integrate the proposed solutions.
Installation
You receive professional support with installing the equipment, anywhere in the country, to ensure that you fully understand the proposed solutions and help make your daily activity as easy as possible.
Maintenance
You can always opt for a technical support subscription through which you will always have a specialist ready to intervene for maintenance sessions, customizations, tests, resets or complex trainings.
Authorized repair service
You get a diagnosis and a quick solution to any problem that pops up. You have access to strategic partnerships with the main manufacturers in the industry (Zebra, Citizen, Honeywell, Datalogic) and you can benefit from special contracts to extend the warranty.
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