Seven common challenges in eCommerce order fulfillment and how to overcome them!
The ability to provide clients with an outstanding shopping experience depends largely on how they manage order fulfillment issues, from the moment the order is placed to the delivery of it. The food and beverage industry, which is increasingly moving to the online model instead of physical stores, faces additional challenges in this process. The […]
Digital Transformation in Retail: Taste of Asia, ESL solution, 3 Years, and a Success Story
Taste of Asia, the renowned supplier of Asian products and ingredients with stores in Cluj, Timișoara, and Iași, recently implemented the electronic label solution from IT Genetics after approximately three years of consultations with our team of specialists. Dedicated to maintaining the highest quality standards and passionate about Asian cuisine, Taste of Asia has constantly […]
Barcode and RFID Technology: Complementary partners in inventory management
Barcodes and RFID technology are two essential tools in efficient inventory management. It is important to view these technologies as complementary partners and to use them appropriately to optimize the inventory management process. These two technologies not only streamline logistics and storage operations but also pave the way for innovations in various fields, such as […]
Successful practices in pharmacies: Collecting customer feedback
In the healthcare industry, customer feedback has become a priority for pharmacies, significantly impacting service improvement and customer satisfaction. By understanding the needs, expectations, and concerns of customers, pharmacies can provide personalized services and build lasting relationships. With an initial expansion strategy focused on integrating independent pharmacies into their network, pharmacy chains can experience significant […]
Bar Codes: A Quiet Revolution in the AIDC and POS World
In the world of modern technology, barcodes have become ubiquitous, facilitating a wide range of operations in retail, logistics, healthcare, and many other industries. On October 7th, we celebrate the day the world’s first barcode was patented, marking the beginning of a quiet revolution in AIDC (Automated Identification and Data Capture) and POS (Point of […]
3 rules for efficient stockroom management in stores
“Let me check in the back…” – one of your employees has just created certain expectations for the customer who now excitedly believes that in the “back” room (known by professionals as the stockroom) is the exact product he is looking for. This expectation had better be met, otherwise the customer may not return to […]
Dark stores – the future of retail
According to the Financial Times, it is estimated that by 2023 the global e-commerce market will reach $ 6.5 trillion, totaling 22.3% of total retail sales. As internet access and adoption increase rapidly worldwide, the number of digital shoppers continues to grow each year. In order to meet the growing number of demands and to […]
How have IT Genetics solutions contributed to the digitization of the processes of the Romanian Post Office and Timișoara Local Police?
There is much public talk about the need for the digital transformation of public institutions, and recently concrete steps have been taken to bridge the gap between private and state-owned companies. The establishment of the Digitalization Authority in 2020 is proof that there is a national strategy to make this a reality. IT Genetics is […]
IT Genetics celebrates 15 years of activity through a commitment to sustainability
March 8, 2022 marks the 15th anniversary of IT Genetics, a company that aims to help entrepreneurs streamline their processes and grow using professional IT solutions. Guided by entrepreneurship, professionalism and a constant desire for innovation, IT Genetics soon became one of the leading IT&C integrators in the DC / POS niche (automatic identification solutions, […]
How to increase the number of deliveries using digitalization: JTI Romania – Case study
IT Genetics includes in its portfolio a successful collaboration with one of the largest companies in the tobacco industry, Japan Tobacco International (JTI). The solution implemented streamlined the company’s operations in Romania, significantly improving the scanning process of its products, a process that has a direct impact on the number of deliveries. If we accept […]
